Please Note (Internet Explorer 6 & 7 Users): Before using Road Runner Web Mail, you must set your Internet security level to "Medium".

Limits  | Manage Contacts

Road Runner Web Mail includes an Address Book feature for storing contact details of people you know. The Address Book is accessed by clicking the Address Book button through the Web Mail interface.

Road Runner Web Mail

LIMITS
How much contact information can I save?
If you have a Road Runner Premium or Standard account you can save contact information for up to 1000 people. If you have a Road Runner Lite account you can save contact information for up to 500 people.

NOTE: These totals are for a household.

MANAGING YOUR CONTACTS
How do I create a New Contact?

  1. Click the Address Book button. You can also create an address book entry for an Email address from a received Email by clicking the Add to Addresses button, which is a small envelope icon next to the Email address.
  2. Click the New Contact button.

  3. Road Runner Web Mail: Addresses

  4. Choose either Brief View or Detailed View. The Brief View is the default and the Detailed View allows you to add additional information to the contact.
  5. Enter the information in the proper fields.

  6. Road Runner Web Mail: New Contact
    NOTE: A Display Name must be entered.

  7. Click the OK button.

How do I create a New Group?

  1. Click the Address Book button.
  2. Click the New Group button.

    Road Runner Web Mail - Address Book - New Group button screenshot

  3. Type the Group Display Name for the contact group.
  4. Type the Group Description of the contact group.
  5. In the Contact List field, click on the name/s you wish to add to the Group Contacts and click the Add button.

  6. Road Runner Web Mail: New Group

  7. In the Group Contacts field, check that you have all the names you want in the contact group.
  8. Click the OK button.

How do I sort my address book?
Web Mail automatically sorts your contacts alphabetically, you can also sort your contacts by:

  • Company
  • Email
  • Nickname

NOTE: Though you may decide to sort by one of the four options above, the main address book entries will revert to the default after you log out of your Road Runner Email.

How do I search an existing address book?

  1. Click the Address Book button.
  2. Click the Search button.

    Road Runner Web Mail - Address Book - Search button screenshot

  3. In the Search field, select the field name and rules for your search.
  4. Click the OK button.

    Road Runner Web Mail: Search Addresses

How do I delete contacts or groups?

  1. Click the Address Book button.
  2. Place a checkmark by the name(s) you want to delete.
  3. Click the Delete button.

  4. Road Runner Web Mail: Addresses

NOTE: There is NO confirmation to affirm the delete after clicking the Delete button, so you have to be confident in the decision to delete.

How do I delete the entire contact list?

  1. Click the Settings button.

    Road Runner Web Mail - Inbox - Settings button screenshot

  2. Under Manage address book, click the Delete all entries settings link.

  3. Road Runner Web Mail: Addresses Settings

  4. Select the Delete All Entries checkbox.

    Road Runner Web Mail: Delete all Entries

  5. Click the OK button.