Below is a list of approved cable modems that can be used on the Road Runner network.

 

 

 

 

Vendor Model DOCSIS 3.0
ARRIS TG852G Y
ARRIS TM402G N
ARRIS TM402P N
ARRIS TM502A N
ARRIS TM502G N
ARRIS TM508A N
ARRIS TM512A N
ARRIS TM602G N
ARRIS TM604G N
ARRIS TM608G N
 
Cisco DPC2100 N
 
Motorola SB5101 N
Motorola SB5101N N
Motorola SB5101U N
Motorola SB6141 Y
Motorola SBG6580 Y
Motorola SBG900 N
Motorola SBG901 N
Motorola SBG940 N
Motorola SBG941 N
Motorola SBV5121 N
Motorola SBV5222 N
Motorola SBV5322 N
 
Netgear CGD24G-100NAS N
 
SA DPC2100r1/2 N
SA DPC2203 N
SA DPC2203C2 N
SA DPX2203 N
 
SMC 8014CPR N
SMC 8014WG N
SMC 8014WG-SI N
 
Thomson DCM425 N
Thomson DCW725 N
Thomson DWG855 N
 
Ubee (formerly Ambit) DVW3201B Y
Ubee (formerly Ambit) DDC2700 N
Ubee (formerly Ambit) DDW2600 N
Ubee (formerly Ambit) DDW3611 Y
Ubee (formerly Ambit) U10C018 N
Ubee (formerly Ambit) U10C019 N
Ubee (formerly Ambit) U10C020 N
Ubee (formerly Ambit) U10C022 N
 
ZyXEL  974H N
ZyXEL 974HW N

 

What if I don't see my device on the list of approved devices? 
There is a good chance that your device has moved to an "End of Life" status.

What should I do?
Contact your local customer care team.