SMTP Authentication Configuration

SMTP Authentication ensures that only authorized users are utilizing the Road Runner^® SMTP Email servers. The following provides a quick setup guide for setting up SMTP Authentication in a few of the most popular Email clients.

Windows
Windows Mail (Windows Vista)
Outlook 2007
Outlook 2002 & 2003
Outlook Express
Netscape 6
Netscape 7
Eudora 5 & 6

Mac OS X
Mac OS X Mail
Microsoft Entourage

Windows Mail (Windows Vista)

1. Open Windows Mail.
2. Click the Tools menu item at the top of the screen.
3. Select Accounts....
   

   

4. Highlight your Email account, it may be the default.
5. Click the Properties button.
   

   

6. Click the Servers tab.
7. Ensure the Outgoing mail (SMTP): has (i.e., your SMTP Server Name will have the same ending as your Email address).
8. Check the box next to My server requires authentication.
9. Click the Settings... button.
   

   

10. Select Use same settings as my incoming server.
11. Click the OK button.
    

    

12. Click the OK button.
13. Click the Close button.

Outlook 2007

1. Click on the Tools menu and select Account Settings....
   

   

2. Select the account you wish to enable authentication on and click the Change button.
3. Click the More Settings... button.
   

   

4. Select the Outgoing Server tab.
5. Place a check in the box labeled My outgoing server (SMTP) requires authentication.
6. Select Use same settings as my incoming mail server.
   

   

7. Click the OK button.
8. Click the Next button.
9. Click the Finish button.

Outlook 2002 & 2003

1. Open Outlook.
2. Click the Tools menu and select Email Accounts…
   

   

3. In the Email section, select View or change existing Email accounts.
4. Click the Next > button.
   

   

5. Highlight the account you want to modify.
6. Click the Change... button.
   

   

7. Click the More Settings... button.
   

   

8. Select the Outgoing Server tab.
9. Check the box next to My outgoing server (SMTP) requires authentication.
10. Click the OK button.
    

    

Outlook Express

1. Click the Tools menu and select Accounts...
   

   

2. Click the Mail tab.
3. Select your Email account and click the Properties button.
   

   

4. Click the Servers tab.
5. In the Server Information section, enter your SMTP Server Name (i.e., your SMTP Server Name will have the same ending as your Email address, such as ) in the Outgoing mail (SMTP) field.
6. In the Outgoing Mail Server section, check the box for My server requires authentication.
   

   

7. Click the Settings... button.
8. Select Use same settings as my incoming mail server. Click the OK button.
   

   

9. Click the OK button.
10. Click the OK button to return to Internet Accounts, and close the window.

Netscape 7

1. Start the Netscape browser.
2. Click the Window menu and select Mail & Newsgroups. This action launches the mail App portion of Netscape.
   

   

3. Click the Edit menu and select Mail & Newsgroups Account Settings…
   

   

4. Click on Outgoing Server (SMTP), which is located on the left side of the screen.
5. Place a check mark in the box next to User Name and password. Enter your User Name: (your complete Email address).
   

   

6. Click the OK button.

Netscape 6

1. Start the Netscape Browser.
2. Click the Tasks menu at the top of the screen.
   

   

3. Select Mail & Newsgroups from the pull-down menu.
   

   

4. This action launches the mail App portion of Netscape. Click the Edit menu at the top of the screen.
5. Select Mail & Newsgroups Account Settings... from the pull-down menu.
   

   

6. Click on Outgoing Server (SMTP), which is located on the left side of the screen.
7. Place a check mark in the box next to User Name and password. Enter your User Name (your complete Email address).
   

   

8. Click the OK button.

Eudora 5 & 6

1. Open Eudora.
2. Click the Tools menu and select Options…




3. In the Getting Started category, place a check in the Allow Authentication box.
   
4. Click the OK button.

Mac OS X Mail

1. Open Mac OS X Mail.
2. Click the Mail menu and select Preferences…
   

   

3. Click the Accounts button.
4. Click the Account Information tab.
5. Ensure that the Outgoing Mail Server (SMTP): is set to (i.e., your SMTP Server Name will have the same ending as your Email address).
6. Click the Server Settings… button
   

   

7. Make sure the Outgoing Mail Server: is set to (i.e., your SMTP Server Name will have the same ending as your Email address).
8. Select Password from the Authentication: drop-down box.
9. Type your Email in the User Name: field.
   

   

10. Click the OK button.
11. Close the Accounts window.
12. Click the Save button to save the changes that you made.

Microsoft Entourage

1. Open Microsoft Entourage.
2. Click the Entourage menu and select Account Settings...
   

   

3. On the Accounts window, select your Email account and click the Edit button.
   

   

4. This will open the Edit Account screen that will contain all the configuration information for your account.
5. In the Sending Mail, make sure the SMTP server: is set to (i.e., your SMTP Server Name will have the same ending as your Email address).
   

   

6. Then click the Click here for advanced sending options button.
7. Check the SMTP server requires authentication box.
8. Check the Log on using circle.
9. In the Account ID: box, type your username and password.
   

   

10. Check the box in the upper left corner of this sub-window to close it.
11. Click the OK button.